Editors Note: While the doors of the shelter are closed,
South Suburban PADS continues to meet the needs of those men, women and
children who settled in the south suburbs following Hurricane Katrina. Even as
they continue to rebuild their lives, it seems important to share the story of
PADS most unique sheltering experience.
Looking back it was a perfect storm that created an amazing
moment in time. Hurricane Katrina had smashed New Orleans. The resulting floods
then devastated the city and its neighborhoods. While it was impossible to
predict, the impact of those events would bring about the creation of a perfect
partnership. A partnership which grew from a grassroots melding of a local
non-profit organization, a municipality, the staff of a state facility and the
community at large.
It was a seemingly quiet Friday in early September. One of
those days when the topic of homelessness was interspersed with talk about plans
for the long Labor Day weekend and anticipation abounds. The tragedy of
Hurricane Katrina and the floods which followed the breach of the levies was on
the lips of staff members and guests alike. Little did anyone imagine how close
we were soon to become to the events happening in New Orleans.
South Suburban PADS connection to the evacuees’ of the city
known as the Big Easy began that Friday with a phone call from the Springfield,
Illinois office of the Bureau of Homelessness, which is part of the Illinois
Department of Human Services. The IDHS staff member informed us that Gov. Rod
Blagojavich was planning on extending an invitation to displaced residents of
New Orleans if shelter options could be identified. The caller asked if we could
contact the Faith Communities which normally serve as shelter sites and ask them
if they would be willing to open their doors to provide pre-season shelter to
our intended visitors.
The call ended casual conversation as all available staff
members were drafted into making phone calls. Six hours later the effort had
netted mixed results. Some Faith Communities were anxious to help, others were
not and others were simply unavailable. Tired and ready for the weekend I ended
the day with a call to Springfield to report our results. As a closing comment I
shared a thought offered by a former employee of the Tinley Park Mental Health
Center and suggested that the facility offered more options for mass shelter
than the individual churches and synagogues. The comment drew the response, “It
was considered and passed over earlier.”
At this junction it is necessary to point out that one
should watch what they ask for. My phone rang just before 10 p.m. that night and
a familiar IDHS voice asked, “Can PADS help if we take your suggestion?” While
my offer to meet with TPMHC staff the next morning seemed innocent, in hindsight
it launched PADS and hundreds of volunteers into one of the most memorable
events in the organization’s 15 year history.
Before I explain many of the events which unfolded over the
next 90 days it should be noted that many of the days, especially during the
initial weeks of the operation, melted into one another. So while I believe the
events happened in the following order, I cannot provide a day-by-day
recollection. Also, hundreds of names came and went during this period of time.
In order to avoid missing, or incorrectly spelling, anyone’s name, I am going to
limit the listing of individual names.
God bless everyone who offered their time, talents and
financial support.
The initial meeting with TPMHC staff was very invigorating.
Although their staff was limited, most of the facility’s supervisory employees
were on-hand for the 9 a.m. holiday weekend meeting. And, they were anxious to
take on the unknown challenge.
I had already contacted the South Suburban PADS Board of
Directors President and started the wheels moving toward a mid-day meeting of
the Board and key Faith Communities. I also contacted the Chicago office of the
Red Cross and issued my first yell for “HELP!”
The morning meeting ended with a tour of Spruce Hall and a
chance to witness the massive amount of plumbing problems this mothballed
building contained. While the State of Illinois had its downsized staff working
all night to tackle the plumbing, electrical, HVAC, painting, elevator and
sanitation issues of the building, they had only scratched the surface. Closed
for at least 18-months, it was obvious that Spruce Hall had been serving as the
parts department for those buildings which were in operation. By all
appearances, when the facility was vacated the staff walked out of the building
and locked the door.
As we exited Spruce Hall through the office area workers
were scrapping the mildew-ridden carpeting off the floors and someone said, “You
have to remember. This building was never supposed to be used again.” At that
moment I was beginning to believe they were right.
Heading to South Suburban PADS office in Chicago Heights
for the emergency meeting with our Board and Faith Community representatives I
received a call from the Red Cross confirming their willingness to provide cots
and on-site guidance on how to establish a disaster shelter. While my contact
was offering “whatever else we can do”, there was no mention about food or
volunteers since they were deployed to the hurricane area.
The conference room was filled when I walked through the
door. I remember thinking how unreal it seemed that so many people were
available on such short notice. Everyone listened intently as I described how
PADS was being asked to staff the shelter site 24-hours a day and provide dinner
each night of the week. I shared how TPMHC was planning to initially provide the
breakfast and lunch each day as well as basic security and facility support.
No one in the room grimaced when I described the condition
of Spruce Hall, or the fact that the building needed to be ready to accommodate
125 people by the end of the day on Monday. I explained how TPMHC staff had said
the word “fluid” had been adopted as the key to the project.
A truer word has never been spoken.
The meeting ended with a unanimous vote to move forward.
Everyone agreed to spread the word that volunteers would be needed starting at 9
a.m. on Sunday and throughout the holiday weekend. It seemed that the quickest
way to communicate the need was through the PADS network of Faith Communities
and upcoming worship services. While everyone headed off to call others, PADS
staff members headed to the phones to call as many churches and synagogues as
possible. As the day ended all we could do was wait for the morning.
A 5 p.m. call to my counterpart at TPMHC provided the first
indication of what lay ahead. When I asked if the Red Cross had called to offer
their services, I was informed that the conversation was going on all day. They
went on to say that the Springfield office of the Red Cross got word that the
Chicago office was going to assist the Tinley Park operation. “It’s been hitting
the fan ever since” is the quote I can remember.
It was my first lesson in the politics surrounding the
national response to Hurricane Katrina. It seems the proposed shelters in Tinley
Park, Maywood and Elgin were going to be State of Illinois operations and that
made them Springfield based. Springfield based operations apparently were to be
served by the Springfield office of the Red Cross, not the Chicago office and it
would take an afternoon of phone calls and the governor’s office to straighten
out the mess.
To this date I cannot tell you how the matter was resolved.
The only outcome from the political jockeying was that the Red Cross never
provided any sheltering assistance. No advisors ever arrived on site, no food
services and no more phone calls. A team from Freeport, Illinois did spend about
12 hours in Tinley Park helping evacuees register for the Red Cross’ one time
financial assistance.
As the sun set that Saturday no one had any idea what was
about to happen. The word had gone out to anyone who was within phone contact.
Would anyone be attending worship services to hear our plea? Would they listen?
The next day began with an 8 a.m. meeting at the TPMHC. The
early morning meetings would become a daily staple throughout PADS presence, but
this gathering would forge the partnership between South Suburban PADS, the
Tinley Park Mental Health Center and the Village of Tinley Park. The term fluid
was used over and over again. It was the answer to the questions of “when will
the evacuees arrive”, “how many people can we expect”, “what kind of needs can
we expect our new guests will have” and “when will they arrive”.
While few if any answers existed for the questions,
everyone agreed that each of the parties would do whatever was necessary in
order to “get it right”. Filled with a sense of cooperation and teamwork the
meeting ended and we all headed to Spruce Hall to see what work was needed and
if anyone would answer our call for help.
What we found was a parking lot full of cars. It was early
in the day and at least 100 people were already on hand. As the sun rose higher
in the sky, the temperature grew and so did the number of volunteers. Volunteers
were everywhere you looked. So many volunteers had arrived that they quickly
exhausted the cleaning supplies on hand. So the call went out amongst the
volunteers that more supplies were needed and people suddenly started arriving
with their own mops, buckets, sponges and rubber gloves.
If you were one of the seemingly few south suburbanites
that did not visit Spruce Hall during the three month shelter period allow me to
point out the building is round. Once you get above the ground floor the
hallways have no beginning and no end. Every room can reached by going to the
right or heading to the left. The hallways were lined with huge windows which
overlooked a courtyard and therefore provided a person with one of the few clues
as to their location.
The floors are divided into three living areas and the
living areas into approximately 10 rooms which appeared capable of housing up to
six people. While we had no idea as to how many people were heading our way, we
were given a working figure of 125 individuals. The number meant we could house
everybody on the second floor and use the third floor for programming and
storage.
Cleaning was going on everywhere. Bathrooms were being
scrubbed as soon as the plumbers repaired them. Then, when the drains backed-up
another crew would clean it again. Walls were being scrubbed, windows were
cleaned and floors were washed and washed and washed again. Garbage was being
moved out one load after another and the volunteers kept coming.
To try and capture the scores of volunteers who were
streaming onto the site we set-up a table, staffed it with a PADS employee and
armed her with a ream of newly created volunteer sign-up sheets. There she sat,
hour after hour after hour, surrounded by people of all ages and backgrounds who
just wanted to help. Everyone had questions and we had only one answer, “Fill
out the form and we will get back to you.”
Banking on 15 years of PADS experience and the hope that
natural leaders would come forward to help organize the dozens of activity areas
which were being established throughout the facility, I deputized everyone who
approached me saying, “You need to do …..” The charge I remember handing out
most often went something like, “Great idea, get a group of volunteers together
and take care of it.” Almost without fail the unsuspecting and newly deputized
volunteers accepted the challenge and tackled the job at hand.
Fortunately the south suburbs are filled with natural
volunteer leaders and throughout the effort those leaders kept emerging.
Unfortunately, so many leaders came and went so fast and so often that it was
impossible to properly thank them or to even record their names. This would
probably be my greatest regret.
By the time the day ended an estimated 500 people had
offered their time, talents, sweat and materials. Yes, materials of all sorts
started arriving. Such a wide range of goods were dropped off at the entrance
that we simply referred to it as stuff. Food stuffs, cleaning stuff, beverage
stuff, hygiene stuff, decorating stuff and clothing stuff.
To attempt to understand the volume of clothing which was
donated over the first days of the effort you need to picture the circular
Spruce Hall courtyard and the fact that the courtyard was open on the eastern
and western ends. The openings were 40 feet wide, 20 feet high and covered by
the second floor of the building. The clothing began gathering in the western
opening and like the story Jack and the Beanstalk, it just kept growing. By the
conclusion of day one the clothing had been sorted, boxed and about to be
stored. As the days progressed the clothes followed the same process, over and
over and over. As fast as it was moved out, the area filled up all over again.
While natural leaders rose to the surface, I knew the
success of the project depended on the availability of some key players. While
South Suburban PADS has experience in handling volunteers, Together We Cope of
Tinley Park has a tremendous amount of experience handling stuff. So the call
went out requesting their assistance and thankfully they agreed to take charge
of the overwhelming amount of in-kind donations.
Not only did TWC bring staff, volunteers and years of
know-how to the effort, they agreed to establish and staff an on-site clothing
and supply room backed with the resources of the resale shop they operate in
Tinley Park. As the river of clothing continued to flow, TWC filled their
storage area on the third floor of Spruce Hall, the storage area within their
building and the 24,000 square foot building which formerly housed the Tinley
Park Library. And the clothing donations kept on coming.
Clothing wasn’t the only stuff which needed attention. An
exhaustive supply of soap, shampoo, toothpaste, tooth brushes, deodorant,
brushes and every type of hygiene and personal care product one could think of
began appearing at the eastern entrance to the building. Fortunately, one of
those amazing volunteers stepped forward, asked if they could help and found
themselves deputized and in charge of that particular supply room. Not only did
she perform a miracle in organizing and carrying out the responsibility she
acquired in those early hours, but, looking back, she carried out her work
throughout the effort.
As the hour grew late that Sunday and the last volunteer
headed to their car, one had to be amazed at the day’s events. Spruce Hall was
starting to look habitable. The arrival time for our guests was possibly Labor
Day but that was still “fluid”. The one thing we did know was tomorrow was
another day. Only time would tell if the flow of volunteers and stuff would
continue.
The 8 a.m. planning meeting was well attended. Amidst
discussions of security, parking, the media, arrival times, communications and
health services was the conversation on what to name the effort. Since the
project was state sponsored, part of the name seemed obvious. After some
bantering someone offered the idea that our commitment was to provide the
evacuees with hope. Thus, Spruce Hall was to be named the State of Hope. And, by
days end a huge banner proclaiming the same was hung at the eastern entrance
flanked by banners from the Village of Tinley Park and South Suburban PADS.
Our hope that the volunteer turnout on this day would
reflect the outpouring of the previous day definitely materialized. The short
drive from the meeting held in the TPMHC Administrative Building to Spruce Hall
was crowded with the cars of volunteers. TPMHC security officers were positioned
along the roadway to direct traffic and help volunteers locate parking places in
the lots which now had overflowed their borders into the open areas adjacent the
building.
PADS staff members were on hand to meet, greet and direct
volunteers to one of the many areas where people were busy “getting ready”.
While the fact was conditions were greatly improved, things still looked less
than pristine. The heavy traffic volume through the hallways and living areas
meant every area needed another good cleaning.
This Labor Day would certainly live up to its name. In
preparation for the outpouring of donated labor and the coordination it would
require, the help of PADS former volunteer coordinator was recruited. The
decision had been made to treat this new effort just like the development of a
new shelter location. The idea that “many hands make easy work” had served PADS
well for 15 shelter seasons. Who better to handle this seemingly overwhelming
responsibility than the woman who managed the development of PADS shelter
volunteer force for nearly eight years.
As people again poured onto the site seeking to record
their name on the growing list of future volunteers, she could be found huddled
with her newly deputized associate strategizing about how they could turn a pile
of names into dependable teams.
Working with a PADS board member the trio would make
hundreds of telephone calls, turning pieces of paper into living, breathing site
workers. People who, for the present time, said they were willing to share their
life with people who had been washed out of their homes.
The first pieces of “great” news in this area were
delivered by two of PADS existing faith community shelter teams. Both Living
Springs Community Church of Glenwood and New Faith Baptist Church of Matteson
announced that they would staff a 24-hour period each week. These teams would
even provide the necessary meals. In fact New Faith Baptist Church thought they
could handle two days each week.
Together, these teams would provide shelter coverage for
Wednesday, Thursday and Friday. Now all we needed to do was either shorten the
week or coordinate four more days of meals and shelter volunteers.
By the conclusion of the project over 5,000 people would
volunteer to serve. Every one of those people wanted to be the first people to
serve. The “lucky” volunteers, those who were called first, would be those names
either listed on the papers on the top of the pile, or those who answered their
phones, returned their messages or who actually reported for duty.
Typically 25% of those people who initially volunteer
change their minds before working for the first time. During the initial weeks
of the State of Hope effort that number rose to heights in excess of 50% of the
people who completed volunteer sign-up sheets. However, the volunteer
coordination trio worked undaunted.
Their ultimate achievement was to successfully staff every
shift, hour and minute.
Additional members of South Suburban PADS staff and the
board of directors, both current and former, had stepped forward to take on
major aspects of the project. People were handling the coordination of food
teams, the development of a health care strategy and the creation of a logistics
plan for the arrival of up to 125 people.
As the list of tasks requiring attention grew so did the
number of volunteers who were reporting for work. Thankfully people were still
willing to be deputized. One such group of deputies was the ladies of the Red
Hat Society. While hundreds of people were being put to work, the idea of food,
water and other refreshments never crossed anyone’s mind. At least, until they
arrived on the scene.
Suddenly there were red hats everywhere. Buckets with
water, juices and soda appeared in an area adjacent to the eastern entrance and
the door most commonly used to enter and exit the building. Then the food
arrived. But, who had time to stop and eat? The Red Hats had an answer for that
too, as they established a very informal delivery system for those volunteers
who couldn’t tear themselves away from the work at hand.
Throughout the preparation phase they were on-hand with
food and refreshments. Their presence, however, was ongoing since one of the
ladies announced she was a former postal inspector and queried whether we wanted
a post office established on site. A simple yes created a whirlwind of activity
which resulted in the establishment of the State of Hope – United States Post
Office Substation – Tinley Park, Illinois 60477. Conveniently the post office
was housed on the first floor of the building, in the last office before the
exit door which opened onto the Red Hat Society refreshment station.
Not only did the State of Hope have the first recognized
and functional post office amongst the Chicago area evacuee shelters, our post
office was open and staffed by the same volunteers throughout the shelter
operation. Hats off to them.
As the Tinley Park ESDA volunteers started to bring in the
green fold-up cots the second floor began looking like a residence. Volunteers
were charged with doing everything they could to try and remove the
institutional feeling from the very institutional setting. Bulletin boards were
created, pictures were hung and televisions were installed. Signs designating
the living quarters or “pods” as either “female”, “male” or “families” were
placed with arrows directing people around the circular corridor.
One group of volunteers tackled a room across from the
second floor elevator and converted it into a children’s play room. Another
group discovered a wealth of sheets, towels, pillow cases and blankets in a
former linen room and began assembling sets for each of the cots. While this
effort may sound relatively easy it must be noted that the linen room was filled
from end to end and top to bottom when the building was closed. Volunteers
needed to dig their way into the room just to begin sorting its contents.
South Suburban PADS established the shelter’s headquarters
in room #103. Borrowed desks, old file cabinets and some salvaged chairs from
other parts of the building provided the furnishings for the operation. Without
a clue as to what we would need, supplies, paperwork and even an office
volunteer was borrowed from PADS main office in Chicago Heights. Since she said
she was willing to help she immediately was deputized as the office manager, a
title to which she kept attaching the word “interim”.
Somewhere during the afternoon I had a chance to gaze out
on the courtyard from a second floor window. The comparison to an ant colony
continues to stick-out in my mind to this day. Volunteers were everywhere.
Picnic tables were arriving by the truckload, grown men were trying to put
together portable basketball standards (and being outdone by their teenage
sons), refrigerators were placed in every pod, clothes continued to arrive and
the plans for the arrival of our guests continued to be fluid.
Earlier I mentioned that one of our staff members had
positioned herself at the entranceway and was answering questions and taking
completed volunteer registration forms – as far as I could tell she hadn’t moved
from her post in two days.
By day’s end we had a plan. We knew what we were going to
do from the moment the first hurricane evacuee stepped on site. The brilliant
plan included staffing plans and a full logistical schematic. Now we were
challenged to take bright ideas and turn them into training plans. While we had
the benefit of a holiday weekend to pull off the miraculous conversion of an
inoperable, uninhabitable psychiatric facility to a friendly and welcoming
residential building, people would be returning to work on Tuesday. Who was
going to join us on Tuesday to help welcome our new friends?
Before the volunteers headed for home we spread the word
that 150 people would be needed to serve as the welcoming party and the
volunteers needed to report at 7:30 a.m. A training would be conducted in the
morning and we anticipated people to start arriving at 1 p.m.
PADS staff members decided to take one last walk through
Spruce Hall before heading out for a short night’s rest. All the rooms seemed
ready to go and were awaiting their occupants. The first floor community room
which would serve as the dining hall was clean, organized and had silk flowers
on the tables. As we exited the building we discovered some unexpected guests
resting on a picnic table in the courtyard. Included in the group was Illinois
State Senate President Emil Jones and State Senator Rev. James Meeks.
Senator Meeks spent most of his time on his cell phone
while Senator Jones simply relaxed. Yet, as the staff later compared notes, we
realized the political game was in play again. It seems those who were close
enough to hear could decipher the phrase “but Rod” being repeated from the
audible side of the conversation.
While its impossible to say for sure, its possible the call
was setting the stage for the dramatics of the next day. A day which would begin
before sunrise and end after the sun would rise the following day. As the early
birds gathered in the State of Hope courtyard they would be joined by volunteers
throughout the day until approximately 200 people were on hand.
Late news from Springfield informed us that the operation
was still fluid. We were still expecting 125 people, but were told that they
might arrive at Midway or at O’Hare Airport. At various times we were informed
that all of the evacuees (approx. 350 people) would be screened at the Elgin
Mental Health Center, the Allstate Arena, a military hangar or on site at the
State of Hope.
The possibility that 350 evacuees from the flood waters of
New Orleans would arrive at the State of Hope and require medical screenings
never phased the health care team put together by the South Suburban PADS
Homeless Healthcare Network Coordinator. Over the previous two days she marched
her broken leg and new cast all over the campus, coordinating medical
volunteers, recruiting other medical professionals and establishing a medical
clinic adjacent to the dining area. Medical resources from throughout the
Southlands poured into the State of Hope and, while no information was
forthcoming from the Illinois or Cook County Departments of Public Health, the
team was ready.
By 12 p.m the volunteers had been trained, divided into
hospitality teams, been sent throughout the facility to check, recheck and check
again that everything was in place. Gathering again in the courtyard we sent the
volunteers into the dining room to enjoy the lunch we thought our new guests
would be eating, since their arrival was delayed to mid-afternoon. Then the
arrival was postponed to 5 p.m. Then the arrival was delayed to 7 p.m.
No one wanted to leave the State of Hope. Everyone was
bored.
Finally the announcement came that the evacuees would
arrive somewhere between 1 a.m. and 2 a.m. The volunteers were sent home and
asked to return at 1 a.m.
And most of them returned. At 1 a.m. an estimated 100
trained volunteers were back in the courtyard joined by another 100 people who
just appeared, ready to help. Soon the word spread that the planes had landed at
O’Hare Airport at 11 p.m. and all of the evacuees were bused to the House of
Hope Church on the far southside of Chicago. The House of Hope just happens to
have the Rev. James Meeks as its pastor.
Word also included the information that the State of Hope
would be hosting 40 single males, 40 single females and 40 members of families.
While we celebrated our great planning, I think we all felt it sounded to good
to be true.
The night air had a definite chill and yet it was electric.
On Tuesday the parking lot was filled with the vans of every Chicago television
news department. Now, in the early morning hours, the media trucks lit the night
and the site resembled a campground. Still there were no guests.
Then suddenly at 3:30 a.m. we heard the buses were heading
south on I-57.
Finally, at 3:45 a.m. five buses rolled into the State of
Hope parking lot. Two hundred volunteers flanked a pathway leading from the
buses to 20 picnic tables filled with intake teams. Then the first evacuee
exited a bus and thunderous applause greeted them. Hospitality teams greeted
each person as they stepped down from the bus, assisting people with their
baggage and settling them at one of the tables.
Volunteers brought soup, drinks, snacks and medical teams
where necessary. Volunteers collected demographic and family information,
provided an ear for all concerns and offered a smile for each of the weary
travelers. As soon as the forms were completed, the hospitality teams escorted
each family into the lobby of Spruce Hall for room selection and then up to the
awaiting pod volunteers who provided each person with a new set of sweats,
toiletries and a place to sleep.
It took over 72 hours to prepare for the arrival and less
than one hour to process and settle 95 men, women and children into their new
temporary home. Within two hours of their arrival almost every guest is asleep
and the entire second floor living area is quite. The first of hundreds of shift
teams soon arrived and as I descended the stairs it was obvious that we had
achieved our first goal.
It was only a flight of stairs, but the distance from the
quite sleeping area to the first floor seemed huge. Opening the door I joined
the tumult. Volunteers were rushing through the hallways to process the newly
created paperwork. Outside, the media circus was in high gear. All of the local
television stations were clamoring at the entrance for interviews.
While everyone was respecting the metal barricades which
had been set-up, every reporter was trying to figure out how they could reach an
evacuee for an interview. The media clamor went on day and night for several
days. However their push to get in was dwarfed by the flow of people looking to
volunteer, donate goods or simply say they were there.
It seemed that whoever wasn’t approaching the front
entrance must have been trying to call. Volunteers manning two telephone banks
answered the constantly ringing phones from early in the day until late, late at
night. The never stopping ringing at Spruce Hall was mirrored at PADS main
office in Chicago Heights where the phones never stopped ringing.
What an outpouring of concern. It was as if we held tickets
to the upcoming White Sox playoff games (although who knew).
Those who couldn’t get through the phone lines were sending
e-mails to the newly established website. Clergy from throughout the region
started appearing at the gate looking to minister to those who had been through
so much. Everyone wanted to reach an evacuee. Our job was to make sure our new
guests had their privacy. And, once again we reached our goal.
Looking back it was probably the presence of the media that
finally grabbed the attention of state officials. For, we soon had an official
Illinois Department of Human Services media person on site. Their presence was
the start of what would be a growing involvement of state and county government
and it would take almost two months before the innocence of the perfect
grassroots partnership would totally wear off.
The next three weeks seemed to melt into one long day. An
unbelievable amount of tremendous accomplishments seemed to fill every day. Over
that period of time PADS established a full-time on site office which, under the
direction of its new office manager, brought organization to the chaos. A group
of site managers from PADS emergency shelter program formed the core of a
training body which made sure every shelter volunteer understood their role and
responsibility. Whether it was 3 p.m. or 3 a.m. a member of that team was on
hand at the start of each shift to provide the volunteers with a thorough
orientation to the State of Hope.
A group of deputized volunteers took roles of leadership
and established a series of guest services offices to help the evacuees find
lost or deceased relatives, reconnect with missing children, travel to new homes
in other parts of the country or find answers to a whole range of questions and
needs. One amazing volunteer took on the role of donations coordinator and
quickly discovered how to get whatever the State of Hope needed – just ask.
By the time October rolled around the team of volunteer
food coordinators had secured food teams to provide dinner meals for every
evening until Christmas time. These dedicated individuals then secured
commitments to obtain lunches through November and they were on the way to
finding sources for breakfasts.
PADS staff members were providing medical case management
services, employment services and housing services from the time our New Orleans
guests awakened later on that first Wednesday. Their assistance not only was in
place throughout the State of Hope operation, but continues to this day.
It is impossible to appropriately share the story of the
tremendous work which people did without rambling on for another dozen pages.
These efforts continued even as the State of Illinois began to slowly excuse
people from their responsibilities. The TPMHC staffer who warned us that first
day that everything would be fluid was letting us know then what we would
ultimately discover one day at a time.
What price innocence? By mid-October state officials let us
know that they were planning on contracting for the services PADS and the
partnership was providing for free. First it was going to be the meals. Then we
learned that the state wanted to provide another Chicago organization with a
contract to be on hand if we needed help. When we explained that help was not
needed they explained that they were going to sign a contract anyway. When PADS
explained that it was not willing to stand-by and have the taxpayers of Illinois
pay for the services which were being delivered for free, we were informed our
services were no longer required.
If you read the newspapers you have probably seen a figure
for one of the contracts signed by the State of Illinois for the agency they
contracted with to serve during the month of November. The figures for the food
and any other contracts have not been released to date.
However, for the privilege of being a part of this effort
only one figure comes to mind – priceless.